Do you really want your kids’ future in the hands of Capita? Well, too bad

Won’t somebody think of the children? Capita – perhaps the UK’s leastfavourite outsourcing badass – is to oversee the admin, processing and support for all primary school national curriculum assessment (NCA) tests in England. The Register reports.

The six-year contract worth £109m was awarded by the Department for Education’s Standards and Testing Agency, covering the 2020 to 2024 test cycles, starting September 2019.

This means Capita will manage “end-to-end” services of the NCA tests including printing, distribution and collation of 9 million papers a year for Key Stage 1 and 2 tests and the phonics screening check.

Some 16,000 schools and 4,000 test markers will be subjected to Capita’s “enhanced digital solution” that, we are assured, comes with a new secure access portal to keep and review the status of the test process, obtain results and download records all in one place. What can go wrong?

“Capita is an established and experienced partner to the education sector and this contract further reinforces our strategy,” said CEO Jonathan Lewis, who was parachuted into the business in October.

Capita reported deeper losses for fiscal ’17 of £515m. Lewis admitted the corporate structure was too complex, and that the company was a collection of contracts taken on via acquisition. He has initiated a refresh of its own internal IT systems.

Read more Do you really want your kids’ future in the hands of Capita? Well, too bad

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