‘Aggressive’ parents are demanding teachers email and message them on apps 24/7, survey suggests

The growing use of apps by schools is making it easier for parents to contact teachers directly 24/7, adding to their workload and affecting their health, the NASUWT teaching union has said. The Independent reports

One in seven are expected to communicate with parents electronically in their own time every day, according to the survey of 1,500 teachers, while nearly one in five are expected to do this several times a week.

Nearly three in four (71 per cent) of teachers say their email addresses are made available to parents despite the majority of them saying they did not give permission for their personal details to be shared. 

Chris Keates, general secretary of NASUWT, said many members have said they are getting “a lot more aggressive contact” from parents in emails, social media and apps such as Class Dojo.

One teacher told the union: “The communication with parents via email has become unbearable and I am resigning from a pastoral position as a result.”

Another teacher said: “If I receive an email for a parent with a ‘gripe’ it upsets me and affects my mood at home during evenings and weekends.”

Ms Keates added that a lot of members say parents are more likely to fire off an email, or write in an app, accusing a teacher of making a poor decision against their child without hearing all the facts.

And one teacher said their headteacher contacted them on WhatsApp when they were off sick with cancer asking them to work from home.

Read more ‘Aggressive’ parents are demanding teachers email and message them on apps 24/7, survey suggests

Do you receive emails out of school hours? How many have you received over the Easter holiday? Please tell us your thoughts in comments or via Twitter ~ Tamsin

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